22 February 2012 - NEW
Pudsey
£16,000.00 Package + Benefits
As a Claims Advisor you will be the first point of contact for Customers and liaise with third parties, mostly via telephone with some administration duties, keeping them up-to-date and ensure successful resolution of their claims.
Our Claims Advisors, focussing on anything from pets to personal injuries, gain a wide range of experience. To join us, you must be a highly organised team player, demonstrating excellent communication skills and customer focus. If you’re successful, you could progress to become a Team Leader or even a Manager. Individuals with specialist knowledge and proven technical experience might become Case or Claims Consultants, or work specifically within Claims Validation.
At Direct Line we deliver a wide range of car, home, pet, life, travel and business insurance products. We’re committed to providing the best possible deal directly to customers.
Direct Line is part of RBS Insurance and our wide range of businesses, including household names like Churchill, Privilege and Green Flag, have helped us become the nation’s largest motor insurer, and the number one for household insurance.
We might have many brands, but really we’re one big team and collaborative working is a huge part of our culture. We expect our people to share ideas and help each other to deliver the very best. Of course, we also really value individual contributions and recognise that everyone brings something unique to the business.
Excellent claims handling is utterly essential to our success. It’s all about striking a delicate balance between the needs of policyholders and the demands of third parties. Of course, it’s also crucial to minimise cost and avoid bad publicity by carefully scrutinising claims for possible abuse.
With your help, we’ll be Britain's Best Insurer. And as we progress and develop, we’ll make sure you do too.
At RBS Insurance we treat all our staff as individuals. That’s why you can customise your own rewards package to suit your changing lifestyle and find the perfect balance.
To apply, please click on the link below